General Terms & Conditions

If you need to cancel a class please let us know via email by 9am on the day of your class. You will then receive a make up class added to your account. Make up classes expire 2 months after the cancelled date. Make up classes can be used in any available class either before the cancellation date or anytime before their expiration as long as you remain enrolled in the programme. It is your responsibility to book these sessions, unused make up classes hold no monetary value and cannot be refunded. Make up classes can be used by siblings or gifted to friends.

Your membership at The Little Gym Harpenden is year round and paid monthly, split into 12 equal payments. Prices remain consistent other than our annual increase in line with inflation each September. You will attend your regular class during term time. During our holiday periods we offer classes and practice times which are included in your membership. Payments can be made with cards via direct debit, childcare vouchers and tax free childcare. The Gym is open 50 weeks of the year. We close for one week in September for team training plus Christmas and Easter weekend. During the 6 week summer holiday you will receive 6 ‘credits’ to use at The Little Gym. These can be exchanged for classes, camps, workshops and events during the holiday period.

If you wish to stop your membership at any time we require one payment month notice in writing via email, after an initial enrolment period of one month. In term time, if your class falls on a Bank Holiday you will be given a make up class. Any make up classes gained during your enrolment must be used before their expiration date and before the end of your notice period. Unused make up classes are non refundable.

Should local authority or Government temporarily close the gym we will continue the season with virtual classes. All membership terms and conditions will still apply and fees will continue to be charged.

New Members

New members are welcome at any time during the season subject to availability, monthly fees start on the day you enrol. Your child progresses at an age-appropriate pace receiving class recommendations during the school year.

Clothing

Children should wear comfortable clothing and must be barefoot to maximise safety and freedom. Jewellery, food and chewing gum are not permitted in the gym. Adults entering the gym are asked to remove their shoes. Adults must wear socks and a mask. The Little Gym is not responsible for lost or stolen items.

Class Observation & Cafe Style Lobby

Parents, siblings and guests are always welcome to observe classes from the lobby. Siblings are not permitted to participate in class activities unless they are enrolled in that class. Please do not take photos of your child’s class from the lobby.

Responsibilities

We make every reasonable effort to ensure the safety of children in the gym and while they are in the lobby. Parents or legal guardians are ultimately responsible for seeing the safe entry and exit of their children. You must wash or sanitise your hands before entering the gym.

Behavioural Issues

If a child is being disruptive, destructive, or dangerous to themselves, other children, or staff members during class or special events, we will make every effort to work with parents and the child in question to resolve this behaviour. If the behaviour persists or other undesired behaviours develop, the child in question will be asked to take a break from the class or event.

Our half day holiday camps are OFSTED registered and parents are required to complete the appropriate paperwork prior to the camp. Please see our OFSTED policies in the gym. Camps and Events are non-refundable, however we will save the session on your account to use another time. Camps and Events need to be cancelled 48 hours in advance to receive the credit to your account. Whilst we make every effort to be flexible and accommodating, events and camps that are cancelled after the 48 hour period will be charged and no credit given unless we can fill your space.